Property Management Help Center

PropertyFolio help for landlords and tenants: rental setup, online rent payments, leases, expenses, investment analysis and community announcements.

Get Started Free

Start with a practical guide

Getting Started

Set up your rental property management app, add a property, import documents and invite tenants.

Properties & Units

Multi-unit buildings, photos, valuations, and editing properties.

Tenant Management

Invites, portal access, the tenant lifecycle, move-outs, and documents.

Tenant Screening

Background checks through Checkr: how they run, who pays, and the report.

Lease Management

The lease wizard, e-signatures, amendments, renewals, templates, and LLCs.

Lease Change Review and Recovery

Payment directions, paused work, invitation evidence, and correcting agreements.

Payments Management

How tenants pay, payment requests, offline payments, refunds, and late fees.

Getting Paid & Bank Setup

Connecting your bank, verification, and when payouts arrive.

Budget & Expenses

The month-by-month budget grid, receipts, and custom categories.

Maintenance & Vendors

Requests, visits, your vendor directory, and 1099 tracking.

Inspections

Move-in and move-out condition reports, photos, sharing, and PDFs.

Move-Outs & Deposits

Notices, deposit settlement, disposition statements, and evictions.

Community board

Send tenant announcements, schedule community notices and events, and moderate comments and reports.

Rental Investment Planning

Start a rental property analysis, compare financing and BRRRR scenarios, and save or export your research.

Investment Analyzer

Review market evidence, test purchase targets, find listings and compare forecasts with outcomes.

Signing In

Sign-in options, and what to do when Google or Apple sign-in will not go through.

Messages & Notifications

In-app messaging, the notification bell, and email and push preferences.

Reports & Taxes

The dashboard, annual reports, and Schedule E or Form 8825 exports.

Team & Access

Property managers, access levels, and what stays owner-only.

Plans & Billing

Subscription tiers, upgrades and downgrades, and app-store billing.

For Tenants

Paying rent, auto-pay, maintenance, signing, documents, and moving out.

Community for tenants

Announcements from your landlord, reactions, comments, reports, and muting a page.