Maintenance & Vendors

Requests, visits, your vendor directory, and 1099 tracking.

• How do maintenance requests work?

  Tenants submit requests from their portal with photos and a priority; you can also create requests yourself. Everything lands in your Maintenance inbox...

• Can policy information help with a maintenance request?

  Insurance policy assistance appears on the maintenance request for the owner and managers with financial access. Enter the incident date and a repair es...

• How do I schedule a repair visit?

  From a request, schedule a visit with a date and time window. The tenant is asked to confirm or propose another time, and both sides get a reminder the...

• How do I manage my vendors?

  Keep contractors and service providers in Vendors: contact details, trades, preferred status, insurance and license expiry dates, and documents like a c...

• How do vendor payments reach my budget?

  Record what you paid a vendor on the maintenance request, attaching the invoice or receipt if you like. The payment is saved as an expense on that prope...

• Can I get 1099 totals for my vendors?

  Yes. The vendor spend report totals what you paid each vendor per year and flags who likely needs a 1099.