For Tenants
Paying rent, auto-pay, maintenance, signing, documents, and moving out.
- How do I pay my rent?
Open Payments in your portal and use Pay Now. You can pay by card or by bank transfer (ACH) - the bank option usually carries a smaller fee. Exact fees...
- How do I set up auto-pay?
From Payments, choose auto-pay and connect your bank with a secure bank login. Eligible schedules can collect monthly rent on the agreed due day. A part...
- How do I report a problem in my home?
Open Maintenance and describe the issue, add photos, and pick a priority. Your landlord is notified, and you can track the status, comment, and confirm...
- How do I sign my lease?
Your landlord emails you a private signing link. Open it, read the full lease, and sign online - you do not need an account to sign. You can also sign f...
- Where are my documents?
Documents in your portal holds your uploads and anything your landlord requested.
- What happens when I am screened?
Screening runs through Checkr, a background check provider. You first give written consent in the app, then complete your details - including your SSN -...
- How do I give notice that I am moving out?
From Leases in your portal, give notice with your planned move-out date and a forwarding address for your deposit. Your landlord is notified and handles...